Support

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Frequently Asked Questions

How does the style feed learn my preferences?

Every time you like, save, or skip an item, My Next Fit updates your personal taste profile across 20 style dimensions — including colour, material, fit, length, season, occasion, brand, and more. No quiz required. The more you swipe, the more accurate your feed becomes.

What's included in the free version?

The free version gives you access to the full AI style feed, mood recommendations, and your vibe and category breakdown in Style DNA. Pro unlocks your complete Style DNA — including your colour palette and brand affinity — plus all 20 style signals tracked in real time.

How do I start a free trial?

Open My Next Fit, tap "Try 7 days free" from any Pro upgrade prompt, and select Annual or Monthly. Your 7-day trial begins immediately. You won't be charged until the trial ends — and you can cancel anytime from your iPhone's Settings app.

How do I cancel my subscription?

Subscriptions are managed by Apple. To cancel: open Settings on your iPhone → tap your Apple ID at the top → Subscriptions → My Next Fit → Cancel Subscription. You'll retain Pro access until the end of your current billing period.

How do I restore my purchases?

If you reinstalled the app or switched devices, tap "Restore Purchases" on any paywall screen inside the app. Make sure you're signed in with the same Apple ID you used to subscribe.

How do I delete my data?

Your style data is stored anonymously. To request deletion, email us at support@mynextfit.app and we'll remove your data within 30 days.

Why does my feed show items I've already seen?

My Next Fit tracks items you've interacted with and generally avoids showing them again. If you're seeing repeats, try pulling down to refresh your feed, or tap one of the mood chips at the top to re-rank your feed with a fresh signal.

Can I edit my style preferences manually?

Yes. Go to the Style DNA tab and tap "Refine your taste" to manually adjust your style signals across style, colour, fit, occasion, season, and material dimensions.

Still need help?

Send us an email and we'll get back to you within 1–2 business days.

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